The Action is in the Interaction by Doug Conant and Mette Norgaard

By Muriel Jones on February 10, 2012

For Doug Conant and Mette Norgaard, co-authors of  New York Times bestseller TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments, the action is in the interaction. It is less about the big issues and more about the hundreds, even thousands, of interactive moments in time that offer you a chance to make a powerful leadership connection. 

httpv://www.youtube.com/watch?v=2IRJ27LTitw

For information on how to bring Doug Conant live into your organization, click here.

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